August 25, 2016

Refund / Cancellation Policy

Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the Knowledge Varsity website you agree to our Privacy Policy, Terms of Use and the points below.

Cancellation & Refunds: Classroom Training

Knowledge Varsity, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)

  • In case Knowledge Varsity cancels an event, 100% refund will be paid to the customer .
  • If a cancellation is done by a customer 7 days or more, prior to the event, 10% of total paid fee will be deducted as administrative expenses and the remaining amount will be refunded back to the customer .
  • If a cancellation is done by a customer, 7 days or less, prior to the event, no refunds will be made.

Cancellation & Refunds: Online Training

  • If the cancellation is done by the customer within 48 hours of subscribing, 10% will be deducted as administration expenses.
  • If the cancellation is done by the customer after 48 hours of subscribing no refund will be made.
  • In case of third party courses,if the cancellation is done within 48 hours of subscription, 50% of the fee would be deducted as administration expenses.
  • No refund will be made to the customer after 48 hours of subscribing to the course.

Note:All refunds will be processed within 45 days of receipt of the refund request.